Contact Us
We’re Here to Help
At Metron Industries, customer satisfaction and responsible service support are our priorities.
Whether you have a product query, warranty request, bulk enquiry or need guidance before purchase — our team is ready to assist you.
📱 Quick Support (Recommended)
For fastest assistance, please share your query on WhatsApp first.
This helps us understand the concern clearly and respond more efficiently.
WhatsApp Support:
9910234237 / 9350584666
🕒 Call Support Hours:
Monday – Saturday | 9:00 AM – 6:00 PM
WhatsApp messages can be sent 24x7. Our team responds during working hours.
🛒 Order & Product Support
If your query relates to:
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Product usage guidance
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Warranty support
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Order tracking
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Replacement requests
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Installation assistance
Kindly share:
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Order ID or Invoice copy
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Product name & model
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Clear photos or short video (if applicable)
📧 Email: mail@metronindia.com
☎ Toll Free: 1800-180-3672
(For escalation, you may CC: metronindia@gmail.com)
🏢 Bulk / Institutional / Dealer Enquiries
For:
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Hospital & medical procurement
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Institutional supply
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Dealer / distributor partnership
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OEM & custom manufacturing
Please write with complete details at:
📧 metronindia@gmail.com
CC: mail@metronindia.com
Our team will respond accordingly.
📍 Head Office & Manufacturing Unit
Metron Industries
Plot No. 637 & 499, Nagla Enclave-1
New Industrial Town
Faridabad, Haryana – 121004
India
☎ Customer Service Desk
Landline: 0129-2225856 (3 Lines)
Toll Free: 1800-180-3672
WhatsApp: 9910234237 / 9350584666
Working Hours:
Monday – Saturday
10:00 AM – 5:00 PM
(Closed on Sundays & Public Holidays)
Before You Contact Us
For faster resolution:
✔ Keep your invoice ready
✔ Mention correct product model
✔ Share clear photos/videos (if reporting an issue)
✔ Avoid raising the same query across multiple channels simultaneously
This helps us serve you more efficiently.
Our Commitment
At Metron Industries, we believe comfort solutions should always be supported by structured processes and responsible service.
We sincerely appreciate your trust in our brand.