Privacy Policy
This Privacy Policy describes how Metron Industries (“Metron”, “we”, “us”, “our”) collects, uses, discloses and protects your information when you visit or make a purchase from www.metronindia.com.
By using our website, you agree to the practices described in this policy.
1. Information We Collect
When you visit or interact with our website, we may collect the following types of information:
A. Personal Information
When you place an order, register a warranty or contact us, we may collect:
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Name
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Phone number
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Email address
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Shipping and billing address
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Order details
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Product information
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Payment-related details (processed securely via payment gateways)
We do not store full credit/debit card details on our servers.
B. Device & Usage Information
When you browse our website, we may automatically collect:
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IP address
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Browser type
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Device information
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Pages visited
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Time spent on site
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Referring website
This helps us improve website performance and user experience.
2. How We Use Your Information
We use the collected information to:
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Process and fulfill orders
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Provide customer service and warranty support
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Communicate order updates
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Improve website functionality
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Prevent fraud and unauthorized transactions
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Send service-related notifications
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Send marketing communications (only where consent is provided)
3. Cookies & Tracking Technologies
Our website uses cookies and similar technologies to:
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Remember items in your shopping cart
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Understand user preferences
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Improve browsing experience
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Analyze website traffic
You can control or disable cookies through your browser settings. However, disabling cookies may affect website functionality.
We may also use trusted third-party services (such as analytics or advertising platforms) that use cookies in accordance with their own privacy policies.
4. Sharing of Information
We do not sell or rent your personal information.
We may share information only with:
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Payment gateway providers
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Courier and logistics partners
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Website hosting and technology providers
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Legal authorities where required by law
All third-party service providers are required to maintain confidentiality and use information only for service-related purposes.
5. Data Security
We implement appropriate security measures to protect your personal information, including:
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Secure Socket Layer (SSL) encryption
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Restricted access to authorized personnel
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Regular monitoring for vulnerabilities
While we take reasonable precautions, no method of online transmission is 100% secure.
6. International Users
Metron Industries primarily operates in India. If you access our website from outside India, you understand that your information may be processed in India under applicable laws.
7. Marketing Communication
You may receive promotional or informational messages from us if you opt-in.
You may unsubscribe from marketing communications at any time by contacting us.
8. Retention of Information
We retain personal information only as long as necessary to:
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Fulfill orders
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Comply with legal obligations
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Maintain service and warranty records
9. Your Rights
You may request to:
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Access your personal data
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Correct inaccurate information
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Delete your data (subject to legal requirements)
For such requests, please contact us.
10. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page.
Continued use of the website constitutes acceptance of the updated policy.
11. Contact Information
Metron Industries
Plot No. 637 & 499, Nagla Enclave-1
Faridabad, Haryana – 121004, India
📱 WhatsApp: 9910234237
📧 Email: mail@metronindia.com
☎ Toll Free: 1800-180-3672